Hoshizaki KMH-2100SRJZ3 36 Inch Remote-Cooled Crescent Cube Ice Machine Head 2026 lb/24hr 3 Phase

SKU KMH-2100SRJZ3

Regular price: $14,020.00

Regular price: $14,020.00

Quantity

Estimated shipping time

Orders are processed within 1–2 business days. After processing, orders typically arrive within 4–7 business days, for a total estimated delivery time of about 5–9 business days from the order date, depending on your location and carrier schedules.

Feel free to reach out to support@supplyza.com or 1-877-731-7972 with any questions about shipping timeline.

What is your Return Policy?

At Supplyza, we want every customer to shop with confidence. Here is exactly how returns work.

1. Return Window

You can request a return within 30 days of receiving your order. We are unable to accept returns after that time frame.

2. Who Arranges the Return, and Who Pays

We arrange every return. Contact us for a Return Merchandise Authorization and we will email you a prepaid parcel label, or — for large equipment that shipped by LTL freight — book the pickup and send you a Bill of Lading. Please do not book your own carrier or buy your own postage; we cannot reimburse shipping we did not book.
Damaged, defective, or the wrong item: we pay the return shipping in full, parcel or freight. No restocking fee.
Changed your mind: the actual return shipping cost is deducted from your refund, along with the 25% restocking fee. We quote that cost to you in writing when we issue your RMA, before anything is booked, and you can cancel the return at no cost up to that point.

3. Damaged or Defective Items

Received something broken or not working properly? Contact us within 30 days. We will arrange and pay for the return, and once the item is back and inspected we will issue either a full refund or a replacement, including any original shipping costs.

4. Freight Deliveries — Inspect Before You Sign

Large equipment is delivered by appointment and you will be asked to sign for it. Note any visible damage or shortage on the driver's delivery receipt before you sign it, photograph the crate and the item, and contact us within 1 business day. Damage you only discover after uncrating must be reported within 5 business days of delivery, because freight carriers set their own concealed-damage claim deadlines. Please call us at +1-877-731-7972 before refusing a shipment — in most cases we can resolve it faster if you accept the delivery with the damage noted.

5. Changed Your Mind?

You can return the item within 30 days as long as it is unused, in its original packaging, and in resellable condition. Freight items must go back on their original pallet or in their original crate with the bracing reinstalled. Equipment that has been installed, plumbed, wired, or put into service cannot be returned. We refund the product cost minus the 25% restocking fee and the return shipping cost.

6. Refund Processing

Once we receive and approve your return, we will send a confirmation email and issue a refund to your original payment method within 7 business days. Please allow additional time for your bank or credit card company to process it. If it has been over 10 business days since your refund was approved and you still do not see it, contact us at support@supplyza.com and we will look into it immediately.

7. Restocking Fees

Change-of-mind returns are subject to a 25% restocking fee, deducted from your refund. There is no restocking fee (0%) for defective, damaged, or incorrect items, and we cover the return shipping on those.

Product Description

The Hoshizaki KMH-2100SRJZ3 is the three-phase version of Hoshizaki's largest crescent cuber, producing up to 2,026 pounds of ice per 24 hours from a 36-inch remote-cooled head. It is a modular unit and pairs with a separately purchased bin or dispenser.

Why the Three-Phase Version

Electrically this is the important difference. On 208-230V three-phase the machine draws 12.5 amps against roughly 15 amps for the single-phase KMH-2100SRJZ, and it needs only a 20-amp maximum fuse instead of 30. In a facility that already has three-phase service — most hotels, hospitals, stadiums and large production kitchens do — that means a smaller breaker, smaller conductors, and a balanced load across the panel. Output and physical size are otherwise the same class of machine.

Remote Cooling and Efficiency

The condensing unit mounts outside, so a machine making a ton of ice a day rejects none of its heat and none of its compressor noise into the building. The result is ENERGY STAR qualified operation at 3.67 kWh per 100 pounds of ice at 90°F/70°F and 15 gallons of potable water per 100 pounds — the lowest energy figure of any remote KMH-2100 variant. Double-sided KM Edge stainless steel evaporators freeze on both plate faces to keep harvest cycles short.

Ice and Storage

Ice is Hoshizaki's crescent cube: hard, dense and slow-melting, with a shape that fills a glass evenly and resists bridging in storage. No bin is included, which lets you size storage to your peak service window. Installation requires a refrigeration line set to the remote condenser and a qualified refrigeration contractor.

Specifications

Model	KMH-2100SRJZ3
Ice Type	Crescent cube
Ice Production	Up to 2,026 lb per 24 hours
Condenser	Remote-cooled (remote condensing unit required)
Storage	Modular head unit — bin sold separately
Exterior Dimensions	36" W x 40" D x 36-7/16" H
Shipping Weight	415 lb
Electrical	208-230V / 60Hz / 3 phase, 12.5 amps, 20A max fuse/HACR breaker, 4-wire with ground
Refrigerant	R-404A, 8 lb 6 oz (3799 g)
Energy Consumption	3.67 kWh per 100 lb @ 90/70
Water Consumption	15 gal potable water per 100 lb @ 90/70
Certifications	ENERGY STAR qualified, AHRI Standard 810, NSF, UL Listed, Georgia Made Certified

Warranty

Three years parts and labor on the entire machine. Five years parts and labor on the evaporator. Warranty is honored through Hoshizaki's authorized service network.