Billing Terms and Conditions

Effective Date: March 26, 2026

 

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1. Introduction

These Billing Terms and Conditions ("Terms") govern the payment obligations and processes between Supplyza LLC ("Company", "we", "us", or "our") and the customer ("Customer", "you", or "your"). By accessing or using our services and purchasing our products, you agree to be bound by these Terms.

 

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2. Payment Terms

2.1 Pricing

• Prices: All prices for products and services are listed in USD and may change without prior notice.

• Taxes and Fees: Prices do not include applicable taxes, duties, or charges unless specified.

2.2 Payment Methods

We accept:

• Credit/Debit Cards: Visa, MasterCard, American Express, Discover, Diners Club

• Express Checkout Options: Apple Pay, Google Pay, Shop Pay

2.3 Payment Due Date

Payment for one-time purchases is collected at checkout.

 

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3. Invoicing

• Invoice Issuance: Invoices are issued upon order completion.

• Delivery Method: Sent electronically via email to your provided contact information.

• Customer Responsibility: Ensure all billing information is accurate and up-to-date.

 

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4. Disputed Charges

• Notification Period: Notify us in writing within 14 days of the invoice date.

• Contact Information: Send disputes to [Billing Contact Email/Address] including invoice number and details.

• Resolution: We will investigate and resolve disputes promptly.

 

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5. Refunds and Credits

• Policy Reference: Refunds and credits follow our Refund Policy.

• Processing Time: Approved refunds are processed to the original payment method within 14 days.

 

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6. Taxes

• Customer Responsibility: You are responsible for applicable taxes, including sales tax, VAT, GST, or similar charges.

• Tax Exemption: Provide a valid tax exemption certificate at the time of purchase if applicable.

 

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7. Billing Errors

• Corrections: Billing errors will be corrected promptly.

• Overcharges: Overcharged amounts will be refunded or credited.

• Undercharges: Undercharged amounts will be invoiced to you.

 

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8. Payment Security

• Data Protection: Payment information is handled securely according to industry standards.

• Payment Processor: We use Shopify Payments; credit card information is not stored on our servers.

• SSL Encryption: Transactions are protected using Secure Socket Layer (SSL) encryption.

 

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9. Changes to Billing Terms

• Modification Rights: We may modify these Terms at any time.

• Notification of Changes: Updates are effective upon posting on our website: www.supplyza.com

• Acceptance of Changes: Continued use of our services constitutes acceptance of updated Terms.

 

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10. Limitation of Liability

• No Liability for Indirect Damages: We are not liable for indirect, incidental, special, consequential, or punitive damages.

• Maximum Liability: Limited to the amount paid by you for services in the 6 months preceding the event giving rise to the claim.

 

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11. Governing Law

• Jurisdiction: These Terms are governed by the laws of Florida, USA, without regard to conflict of law principles.

• Venue: Legal actions will be brought exclusively in courts located in Florida, USA.

 

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12. Contact Information

For billing inquiries, contact us:

• Company Name: Supplyza LLC

• Address: 10099 Nelle Ave. #307, Pensacola, FL 32507, USA

• Email: billing@supplyza.com

• Phone: +1-877-731-7972

• Website: www.supplyza.com

 

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13. Entire Agreement

These Billing Terms, along with our Terms of Service and Privacy Policy, constitute the entire agreement between you and Supplyza LLC regarding billing matters. They supersede all prior agreements.

 

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Acknowledgment

By using our services or purchasing our products, you acknowledge that you have read, understood, and agree to these Billing Terms and Conditions.