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Hoshizaki

Hoshizaki DCM-751BWH 34 Inch Water-Cooled Cubelet Ice Maker and Water Dispenser 782 lb/24hr

SKU DCM-751BWH

Regular price: $13,390.00

Regular price: $13,390.00

Quantity

Estimated shipping time

Orders are processed within 1–2 business days. After processing, orders typically arrive within 4–7 business days, for a total estimated delivery time of about 5–9 business days from the order date, depending on your location and carrier schedules.

Feel free to reach out to support@supplyza.com or 1-877-731-7972 with any questions about shipping timeline.

What is your Return Policy?

At Supplyza, we want every customer to shop with confidence. Here is exactly how returns work.

1. Return Window

You can request a return within 30 days of receiving your order. We are unable to accept returns after that time frame.

2. Who Arranges the Return, and Who Pays

We arrange every return. Contact us for a Return Merchandise Authorization and we will email you a prepaid parcel label, or — for large equipment that shipped by LTL freight — book the pickup and send you a Bill of Lading. Please do not book your own carrier or buy your own postage; we cannot reimburse shipping we did not book.
Damaged, defective, or the wrong item: we pay the return shipping in full, parcel or freight. No restocking fee.
Changed your mind: the actual return shipping cost is deducted from your refund, along with the 25% restocking fee. We quote that cost to you in writing when we issue your RMA, before anything is booked, and you can cancel the return at no cost up to that point.

3. Damaged or Defective Items

Received something broken or not working properly? Contact us within 30 days. We will arrange and pay for the return, and once the item is back and inspected we will issue either a full refund or a replacement, including any original shipping costs.

4. Freight Deliveries — Inspect Before You Sign

Large equipment is delivered by appointment and you will be asked to sign for it. Note any visible damage or shortage on the driver's delivery receipt before you sign it, photograph the crate and the item, and contact us within 1 business day. Damage you only discover after uncrating must be reported within 5 business days of delivery, because freight carriers set their own concealed-damage claim deadlines. Please call us at +1-877-731-7972 before refusing a shipment — in most cases we can resolve it faster if you accept the delivery with the damage noted.

5. Changed Your Mind?

You can return the item within 30 days as long as it is unused, in its original packaging, and in resellable condition. Freight items must go back on their original pallet or in their original crate with the bracing reinstalled. Equipment that has been installed, plumbed, wired, or put into service cannot be returned. We refund the product cost minus the 25% restocking fee and the return shipping cost.

6. Refund Processing

Once we receive and approve your return, we will send a confirmation email and issue a refund to your original payment method within 7 business days. Please allow additional time for your bank or credit card company to process it. If it has been over 10 business days since your refund was approved and you still do not see it, contact us at support@supplyza.com and we will look into it immediately.

7. Restocking Fees

Change-of-mind returns are subject to a 25% restocking fee, deducted from your refund. There is no restocking fee (0%) for defective, damaged, or incorrect items, and we cover the return shipping on those.

Product Description

The Hoshizaki DCM-751BWH is a water-cooled cubelet ice maker and dispenser producing up to 782 lb of ice per 24 hours, the highest output in Hoshizaki's DCM dispenser range. It stands 34-1/16 inches wide and just over 48 inches tall, with push-button ice and water.

Water cooling at high output

The larger the machine, the more heat its condenser has to shed, and the harder that is in an enclosed servery or ward corridor. Water cooling sends that heat to the drain rather than into the room, so the machine holds its rating where an air-cooled unit of this size would be fighting its own exhaust — and the building's air conditioning is not asked to remove it afterwards. The trade is a condenser water supply and drain to plumb.

Cubelet ice

Cubelet is compressed flake ice formed into soft nuggets. It chews rather than cracks, fills a cup without air gaps so a drink takes less liquid, and picks up the flavour of the beverage around it. Those properties are why it dominates in healthcare and why customers ask for it in quick service.

Advanced CleanCycle24

Between full services the machine runs its own cleaning cycle on the ice path, which is what makes a high-throughput dispenser practical in a facility that cannot take it out of service often. At 90/70 conditions it uses 4.76 kWh and 12 gallons of potable water per 100 lb of ice. Condenser water is a separate load to size with your mechanical engineer.

Specifications

Model	DCM-751BWH
Ice type	Cubelet (nugget)
Ice production	782 lb per 24 hours
Condenser	Water-cooled
Storage capacity	70 lb (3.2 cu ft)
Exterior dimensions	34-1/16" W x 28-1/2" D x 48-1/16" H
Electrical	115V/60/1, 17.3 amps, 20A max fuse/HACR breaker
Refrigerant	R-404A, 1 lb 2.7 oz (530 g)
Energy consumption	4.76 kWh per 100 lb @ 90/70
Water consumption	12 gallons potable water per 100 lb @ 90/70
Shipping weight	345 lb
Certifications	AHRI Standard 820, NSF, UL Safety, Georgia Made Certified

Warranty

Three years parts and labor on the entire machine (serial numbers VxxxxxJ and after), plus five years parts on the compressor and air-cooled condenser coil.