• Dukers DSM-19R single glass swing door merchandiser refrigerator, angled view
  • Dukers DSM-19R glass door merchandiser refrigerator front view with five wire shelves
  • Dukers DSM-19R glass door merchandiser refrigerator showing bottom mounted compressor housing
Dukers DSM-19R single glass swing door merchandiser refrigerator, angled view
Dukers DSM-19R glass door merchandiser refrigerator front view with five wire shelves
Dukers DSM-19R glass door merchandiser refrigerator showing bottom mounted compressor housing

Dukers

Dukers DSM-19R 29-1/2 Inch Glass Door Merchandiser Refrigerator 1 Swing Door 18.72 cu ft

SKU DSM-19R
$1,739.00
$1,739.00

Estimated shipping time

Orders are processed within 1–2 business days. After processing, orders typically arrive within 4–7 business days, for a total estimated delivery time of about 5–9 business days from the order date, depending on your location and carrier schedules.

Feel free to reach out to support@supplyza.com or 1-877-731-7972 with any questions about shipping timeline.

What is your Return Policy?

At Supplyza, we want every customer to shop with confidence. Here is exactly how returns work.

1. Return Window

You can request a return within 30 days of receiving your order. We are unable to accept returns after that time frame.

2. Who Arranges the Return, and Who Pays

  • We arrange every return. Contact us for a Return Merchandise Authorization and we will email you a prepaid parcel label, or — for large equipment that shipped by LTL freight — book the pickup and send you a Bill of Lading. Please do not book your own carrier or buy your own postage; we cannot reimburse shipping we did not book.
  • Damaged, defective, or the wrong item: we pay the return shipping in full, parcel or freight. No restocking fee.
  • Changed your mind: the actual return shipping cost is deducted from your refund, along with the 25% restocking fee. We quote that cost to you in writing when we issue your RMA, before anything is booked, and you can cancel the return at no cost up to that point.

3. Damaged or Defective Items

Received something broken or not working properly? Contact us within 30 days. We will arrange and pay for the return, and once the item is back and inspected we will issue either a full refund or a replacement, including any original shipping costs.

4. Freight Deliveries — Inspect Before You Sign

Large equipment is delivered by appointment and you will be asked to sign for it. Note any visible damage or shortage on the driver's delivery receipt before you sign it, photograph the crate and the item, and contact us within 1 business day. Damage you only discover after uncrating must be reported within 5 business days of delivery, because freight carriers set their own concealed-damage claim deadlines. Please call us at +1-877-731-7972 before refusing a shipment — in most cases we can resolve it faster if you accept the delivery with the damage noted.

5. Changed Your Mind?

You can return the item within 30 days as long as it is unused, in its original packaging, and in resellable condition. Freight items must go back on their original pallet or in their original crate with the bracing reinstalled. Equipment that has been installed, plumbed, wired, or put into service cannot be returned. We refund the product cost minus the 25% restocking fee and the return shipping cost.

6. Refund Processing

Once we receive and approve your return, we will send a confirmation email and issue a refund to your original payment method within 7 business days. Please allow additional time for your bank or credit card company to process it. If it has been over 10 business days since your refund was approved and you still do not see it, contact us at support@supplyza.com and we will look into it immediately.

7. Restocking Fees

Change-of-mind returns are subject to a 25% restocking fee, deducted from your refund. There is no restocking fee (0%) for defective, damaged, or incorrect items, and we cover the return shipping on those.

Dukers DSM-19R single glass swing door merchandiser refrigerator, angled view Dukers DSM-19R glass door merchandiser refrigerator front view with five wire shelves Dukers DSM-19R glass door merchandiser refrigerator showing bottom mounted compressor housing
Dukers DSM-19R single glass swing door merchandiser refrigerator, angled view Dukers DSM-19R glass door merchandiser refrigerator front view with five wire shelves Dukers DSM-19R glass door merchandiser refrigerator showing bottom mounted compressor housing

Product Description

The Dukers DSM-19R is the largest of the single-door glass merchandisers in the DSM line: 18.72 cu. ft. behind one door in a 29-1/2" wide cabinet. It suits an operator who wants a full drink or grab-and-go program from a single cord and a single footprint — convenience stores, campus markets, sandwich shops and hotel pantries.

Deeper cabinet, more facings per shelf

At 27-7/8" deep this cabinet is nearly two inches deeper than the 12R and 15R, and that depth is what turns into product: each of the five shelves carries an extra row front to back, so a single planogram row can hold a day's worth of a fast mover instead of half a day. That directly reduces how often someone has to walk out and re-face the case during a rush.

1/3 HP bottom mounted system

A larger cabinet with the same glass front needs more capacity to recover after each door opening, so this model steps up to a 1/3 HP compressor. It sits in the base, which keeps the glass unobstructed top to bottom and puts the condenser coil where it can be cleaned without a ladder. Expect a 3.2 amp, 356 watt draw on a standard 115V circuit.

R290 refrigerant

The unit is charged with 3.70 oz of R290 hydrocarbon refrigerant and holds 33°F to 40°F. R290 has a global warming potential in the single digits, so a unit built around it does not carry the regulatory risk that older HFC-blend equipment now does as state and federal refrigerant rules tighten.

Specifications

Model DSM-19R
Type Glass door merchandiser refrigerator, one section, swing door
Capacity 18.72 cu. ft.
Exterior dimensions (W x D x H) 29-1/2" x 27-7/8" x 78-7/8"
Crate dimensions (W x D x H) 31-1/2" x 28-7/8" x 80-7/8"
Net weight 266 lbs
Temperature range 33°F to 40°F
Compressor 1/3 HP, bottom mounted
Electrical 115V / 60Hz / 3.2 amps / 356 watts
Refrigerant R290, 3.70 oz charge
Shelves 5, adjustable and removable
Doors 1 glass swing door with lock
Certifications NSF/ANSI 7; ETL Listed; ETL Sanitation
Warranty 2-year parts and labor, 5-year compressor

Warranty

Dukers covers this glass door merchandiser with a 2-year parts and labor warranty and a 5-year compressor warranty from the date of purchase.

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