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Dukers

Dukers DDM36R 36 Inch Straight Glass Bakery Display Case 3 Shelves Black Stainless Steel

SKU DDM36R

Regular price: $3,255.00

Regular price: $3,255.00

Quantity

Estimated shipping time

Orders are processed within 1–2 business days. After processing, orders typically arrive within 4–7 business days, for a total estimated delivery time of about 5–9 business days from the order date, depending on your location and carrier schedules.

Feel free to reach out to support@supplyza.com or 1-877-731-7972 with any questions about shipping timeline.

What is your Return Policy?

At Supplyza, we want every customer to shop with confidence. Here is exactly how returns work.

1. Return Window

You can request a return within 30 days of receiving your order. We are unable to accept returns after that time frame.

2. Who Arranges the Return, and Who Pays

We arrange every return. Contact us for a Return Merchandise Authorization and we will email you a prepaid parcel label, or — for large equipment that shipped by LTL freight — book the pickup and send you a Bill of Lading. Please do not book your own carrier or buy your own postage; we cannot reimburse shipping we did not book.
Damaged, defective, or the wrong item: we pay the return shipping in full, parcel or freight. No restocking fee.
Changed your mind: the actual return shipping cost is deducted from your refund, along with the 25% restocking fee. We quote that cost to you in writing when we issue your RMA, before anything is booked, and you can cancel the return at no cost up to that point.

3. Damaged or Defective Items

Received something broken or not working properly? Contact us within 30 days. We will arrange and pay for the return, and once the item is back and inspected we will issue either a full refund or a replacement, including any original shipping costs.

4. Freight Deliveries — Inspect Before You Sign

Large equipment is delivered by appointment and you will be asked to sign for it. Note any visible damage or shortage on the driver's delivery receipt before you sign it, photograph the crate and the item, and contact us within 1 business day. Damage you only discover after uncrating must be reported within 5 business days of delivery, because freight carriers set their own concealed-damage claim deadlines. Please call us at +1-877-731-7972 before refusing a shipment — in most cases we can resolve it faster if you accept the delivery with the damage noted.

5. Changed Your Mind?

You can return the item within 30 days as long as it is unused, in its original packaging, and in resellable condition. Freight items must go back on their original pallet or in their original crate with the bracing reinstalled. Equipment that has been installed, plumbed, wired, or put into service cannot be returned. We refund the product cost minus the 25% restocking fee and the return shipping cost.

6. Refund Processing

Once we receive and approve your return, we will send a confirmation email and issue a refund to your original payment method within 7 business days. Please allow additional time for your bank or credit card company to process it. If it has been over 10 business days since your refund was approved and you still do not see it, contact us at support@supplyza.com and we will look into it immediately.

7. Restocking Fees

Change-of-mind returns are subject to a 25% restocking fee, deducted from your refund. There is no restocking fee (0%) for defective, damaged, or incorrect items, and we cover the return shipping on those.

Product Description

The Dukers DDM36R is a refrigerated cake showcase for bakeries, cafes, delis and pastry counters that sell by sight. It presents product on three shelves behind straight front glass in a 36" wide cabinet, holding 33°F to 41°F — the band that keeps cream fillings, mousses and buttercream safe without drying the crumb.

Straight glass and side panels

Straight front glass sits vertical rather than bowed, which keeps reflections predictable under overhead lighting and gives a flat, undistorted view of decorated product — a curved pane subtly bends piping and lettering on a cake face. Glass side panels open the case at both ends, so it reads as a display island rather than a wall unit and works when customers approach from an angle. The vertical face also means the case takes up its exact 28-1/2" of counter depth with no bowed overhang.

Lighting and temperature control

Interior and canopy LED lighting run on a switch, so the case can be lit for trade and dimmed at close without shutting down refrigeration. A digital temperature display puts the actual cabinet reading in front of staff rather than a dial position, which is what makes a HACCP temperature log honest. Defrost is automatic, so there is no manual cycle to schedule and no drift while it runs.

Construction and refrigeration

Stainless steel interior and exterior in a black finish, with a copper evaporator coil — copper transfers heat better than aluminum and stands up to the repeated humidity swings a display case sees every time the doors open. The 4/9 HP system uses R290 natural refrigerant, whose global warming potential is in the single digits rather than the thousands, and plugs into a standard NEMA 5-15P outlet.

Specifications

Model	DDM36R
Type	Refrigerated bakery display case, straight glass with side glass
Exterior dimensions (W x D x H)	36" x 28-1/2" x 51"
Crate dimensions (W x D x H)	39-3/8" x 33-1/2" x 56-1/4"
Net weight	441 lbs
Gross weight	496 lbs
Temperature range	33°F to 41°F
Compressor	4/9 HP
Electrical	NEMA 5-15P plug
Refrigerant	R290 natural refrigerant
Evaporator	Copper
Defrost	Automatic
Shelves	3
Lighting	Interior and canopy LED with switch
Display	Digital temperature readout
Construction	Stainless steel interior and exterior, black finish
Certifications	Sanitation Listed
Warranty	2-year parts and labor, 5-year compressor

Warranty

Dukers covers this merchandiser with a 2-year parts and labor warranty and a 5-year compressor warranty from the date of purchase.