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Dukers DCGMA36 36 inch manual gas griddle with three burner controls and 1 inch polished steel plate

Dukers

Dukers DCGMA36 36 Inch Manual Gas Griddle 3 Burners 90,000 BTU 1 Inch Plate

SKU DCGMA36

Regular price: $1,326.00

Regular price: $1,326.00

Quantity

Estimated shipping time

Orders are processed within 1–2 business days. After processing, orders typically arrive within 4–7 business days, for a total estimated delivery time of about 5–9 business days from the order date, depending on your location and carrier schedules.

Feel free to reach out to support@supplyza.com or 1-877-731-7972 with any questions about shipping timeline.

What is your Return Policy?

At Supplyza, we want every customer to shop with confidence. Here is exactly how returns work.

1. Return Window

You can request a return within 30 days of receiving your order. We are unable to accept returns after that time frame.

2. Who Arranges the Return, and Who Pays

We arrange every return. Contact us for a Return Merchandise Authorization and we will email you a prepaid parcel label, or — for large equipment that shipped by LTL freight — book the pickup and send you a Bill of Lading. Please do not book your own carrier or buy your own postage; we cannot reimburse shipping we did not book.
Damaged, defective, or the wrong item: we pay the return shipping in full, parcel or freight. No restocking fee.
Changed your mind: the actual return shipping cost is deducted from your refund, along with the 25% restocking fee. We quote that cost to you in writing when we issue your RMA, before anything is booked, and you can cancel the return at no cost up to that point.

3. Damaged or Defective Items

Received something broken or not working properly? Contact us within 30 days. We will arrange and pay for the return, and once the item is back and inspected we will issue either a full refund or a replacement, including any original shipping costs.

4. Freight Deliveries — Inspect Before You Sign

Large equipment is delivered by appointment and you will be asked to sign for it. Note any visible damage or shortage on the driver's delivery receipt before you sign it, photograph the crate and the item, and contact us within 1 business day. Damage you only discover after uncrating must be reported within 5 business days of delivery, because freight carriers set their own concealed-damage claim deadlines. Please call us at +1-877-731-7972 before refusing a shipment — in most cases we can resolve it faster if you accept the delivery with the damage noted.

5. Changed Your Mind?

You can return the item within 30 days as long as it is unused, in its original packaging, and in resellable condition. Freight items must go back on their original pallet or in their original crate with the bracing reinstalled. Equipment that has been installed, plumbed, wired, or put into service cannot be returned. We refund the product cost minus the 25% restocking fee and the return shipping cost.

6. Refund Processing

Once we receive and approve your return, we will send a confirmation email and issue a refund to your original payment method within 7 business days. Please allow additional time for your bank or credit card company to process it. If it has been over 10 business days since your refund was approved and you still do not see it, contact us at support@supplyza.com and we will look into it immediately.

7. Restocking Fees

Change-of-mind returns are subject to a 25% restocking fee, deducted from your refund. There is no restocking fee (0%) for defective, damaged, or incorrect items, and we cover the return shipping on those.

Product Description

The Dukers DCGMA36 is a three-burner countertop gas griddle producing 90,000 BTU across a 35.83" x 24.02" cooking surface. It is the heavy-plate version of Dukers' 36-inch manual griddle, built for a kitchen where the griddle carries a full service rather than supporting one.

1-inch plate on a 24-inch deep surface

The cooking plate is 1-inch thick polished steel over a 24.02-inch deep surface — the two specs that separate this DCGMA unit from the similar-looking DCGM36, which uses a 3/4-inch plate at 20.50 inches deep. The heavier plate carries more stored heat, so the surface temperature drops less when the plate is loaded end to end and comes back faster between drops. The added depth gives roughly 860 square inches of surface without taking any extra width from the line, though the cabinet does sit 33-1/2 inches deep instead of 30.

Three independently controlled zones

Three 30,000 BTU burners each have their own manual valve, one per 12 inches of width. Manual control keeps the flame exactly where the cook puts it rather than letting a thermostat cycle it, which is how a line holds a sear zone, a working zone and a holding zone across the same plate through a rush. It also means there is no thermostat bulb or capillary to drift out of calibration or fail — a real consideration on a unit that runs open-to-close.

Gas supply and installation

Configured for natural gas or propane through a 3/4-inch NPT inlet at 4 inches water column (natural gas) or 10 inches (propane), with 37# and 51# orifices respectively. The unit weighs about 342 pounds empty and crates at 38-1/4" x 36-1/4" x 20-1/2", so plan on freight delivery and an equipment stand rated for the load.

Specifications

Model	DCGMA36
Type	Countertop gas griddle, manual controls
Cooking surface	35.83" x 24.02"
Griddle plate	1" thick polished steel
Exterior dimensions (W x D x H)	36" x 33-1/2" x 15-1/4"
Crate dimensions	38-1/4" x 36-1/4" x 20-1/2"
Net weight	341.72 lbs
Total BTU	90,000 BTU/H
Burners	3 at 30,000 BTU/H each
Controls	Independent manual control every 12"
Gas type	Natural gas or propane
Gas inlet	3/4" NPT
Gas pressure	Natural gas 4" WC; propane 10" WC
Burner orifice	37# natural gas; 51# propane
Warranty	1-year parts and labor

Warranty

Dukers covers this griddle with a 1-year parts and labor warranty from the date of purchase, the standard term on Dukers cooking equipment.