Dukers DCGM12 12 Inch Manual Gas Griddle 1 Burner 29,000 BTU 3/4 Inch Plate

SKU DCGM12

Regular price: $608.00

Regular price: $608.00

Quantity

Estimated shipping time

Orders are processed within 1–2 business days. After processing, orders typically arrive within 4–7 business days, for a total estimated delivery time of about 5–9 business days from the order date, depending on your location and carrier schedules.

Feel free to reach out to support@supplyza.com or 1-877-731-7972 with any questions about shipping timeline.

What is your Return Policy?

At Supplyza, we want every customer to shop with confidence. Here is exactly how returns work.

1. Return Window

You can request a return within 30 days of receiving your order. We are unable to accept returns after that time frame.

2. Who Arranges the Return, and Who Pays

We arrange every return. Contact us for a Return Merchandise Authorization and we will email you a prepaid parcel label, or — for large equipment that shipped by LTL freight — book the pickup and send you a Bill of Lading. Please do not book your own carrier or buy your own postage; we cannot reimburse shipping we did not book.
Damaged, defective, or the wrong item: we pay the return shipping in full, parcel or freight. No restocking fee.
Changed your mind: the actual return shipping cost is deducted from your refund, along with the 25% restocking fee. We quote that cost to you in writing when we issue your RMA, before anything is booked, and you can cancel the return at no cost up to that point.

3. Damaged or Defective Items

Received something broken or not working properly? Contact us within 30 days. We will arrange and pay for the return, and once the item is back and inspected we will issue either a full refund or a replacement, including any original shipping costs.

4. Freight Deliveries — Inspect Before You Sign

Large equipment is delivered by appointment and you will be asked to sign for it. Note any visible damage or shortage on the driver's delivery receipt before you sign it, photograph the crate and the item, and contact us within 1 business day. Damage you only discover after uncrating must be reported within 5 business days of delivery, because freight carriers set their own concealed-damage claim deadlines. Please call us at +1-877-731-7972 before refusing a shipment — in most cases we can resolve it faster if you accept the delivery with the damage noted.

5. Changed Your Mind?

You can return the item within 30 days as long as it is unused, in its original packaging, and in resellable condition. Freight items must go back on their original pallet or in their original crate with the bracing reinstalled. Equipment that has been installed, plumbed, wired, or put into service cannot be returned. We refund the product cost minus the 25% restocking fee and the return shipping cost.

6. Refund Processing

Once we receive and approve your return, we will send a confirmation email and issue a refund to your original payment method within 7 business days. Please allow additional time for your bank or credit card company to process it. If it has been over 10 business days since your refund was approved and you still do not see it, contact us at support@supplyza.com and we will look into it immediately.

7. Restocking Fees

Change-of-mind returns are subject to a 25% restocking fee, deducted from your refund. There is no restocking fee (0%) for defective, damaged, or incorrect items, and we cover the return shipping on those.

Product Description

The Dukers DCGM12 is a countertop gas griddle with one 29,000 BTU burner beneath a 12-inch wide cooking surface. It suits a line where griddle work is a side station rather than the main event — a breakfast counter, a food truck, a bar kitchen turning out smash burgers and quesadillas next to a fryer.

3/4-inch polished steel plate, 20-1/2 inch depth

The cooking plate is 3/4-inch thick polished steel measuring 11.85" x 20.50". Plate thickness is what makes a griddle usable under load: a thicker plate banks more heat, so covering it with cold protein does not collapse the surface temperature and stall the cook. Three-quarter inch is the practical middle ground — it comes up to temperature faster from cold than a 1-inch plate while holding far steadier than thin-gauge griddles. This is the 20-inch-depth DCGM family; Dukers' DCGMA models are a separate line with a 1-inch plate on a deeper 24-inch surface.

Manual valve control with standby pilot

Burner control is manual — one independent valve per 12 inches of width, with a standby pilot. The operator sets flame level directly instead of relying on a thermostat to cycle it, which gives a cook who knows the plate full authority over how hard each zone runs. It is also simpler to service: there is no thermostat bulb or capillary tube to fail. On the DCGM12 that single valve governs the entire 12-inch surface.

Gas supply and installation

The unit is configured for natural gas or propane through a 3/4-inch NPT inlet, requiring 4 inches water column on natural gas or 10 inches on propane. At 15-1/4 inches tall it is a countertop model, so plan on a rated equipment stand or stainless work surface able to carry roughly 140 pounds plus product before you commit to a spot on the line.

Specifications

Model	DCGM12
Type	Countertop gas griddle, manual controls
Cooking surface	11.85" x 20.50"
Griddle plate	3/4" thick polished steel
Exterior dimensions (W x D x H)	12" x 30" x 15-1/4"
Crate dimensions	14-1/8" x 32-5/8" x 18-7/8"
Net weight	138.9 lbs
Total BTU	29,000 BTU/H
Burners	1 at 29,000 BTU/H
Controls	Independent manual control every 12", standby pilot
Gas type	Natural gas or propane
Gas inlet	3/4" NPT
Gas pressure	Natural gas 4" WC; propane 10" WC
Warranty	1-year parts and labor

Warranty

Dukers covers this griddle with a 1-year parts and labor warranty from the date of purchase, the standard term on Dukers cooking equipment.