• Dukers DIM-700A air-cooled commercial ice machine on 550 lb storage bin
  • Dukers DIM-700A ice machine storage bin with door open
  • Dukers DIM-700A ice machine full-size cube ice detail
Dukers DIM-700A air-cooled commercial ice machine on 550 lb storage bin
Dukers DIM-700A ice machine storage bin with door open
Dukers DIM-700A ice machine full-size cube ice detail

Dukers

Dukers DIM-700A 30 Inch Air-Cooled Ice Machine 785 lb Daily Production 550 lb Storage Bin

SKU DIM-700A
$5,520.00
$5,520.00

Estimated shipping time

Orders are processed within 1–2 business days. After processing, orders typically arrive within 4–7 business days, for a total estimated delivery time of about 5–9 business days from the order date, depending on your location and carrier schedules.

Feel free to reach out to support@supplyza.com or 1-877-731-7972 with any questions about shipping timeline.

What is your Return Policy?

At Supplyza, we want every customer to shop with confidence. Here is exactly how returns work.

1. Return Window

You can request a return within 30 days of receiving your order. We are unable to accept returns after that time frame.

2. Who Arranges the Return, and Who Pays

  • We arrange every return. Contact us for a Return Merchandise Authorization and we will email you a prepaid parcel label, or — for large equipment that shipped by LTL freight — book the pickup and send you a Bill of Lading. Please do not book your own carrier or buy your own postage; we cannot reimburse shipping we did not book.
  • Damaged, defective, or the wrong item: we pay the return shipping in full, parcel or freight. No restocking fee.
  • Changed your mind: the actual return shipping cost is deducted from your refund, along with the 25% restocking fee. We quote that cost to you in writing when we issue your RMA, before anything is booked, and you can cancel the return at no cost up to that point.

3. Damaged or Defective Items

Received something broken or not working properly? Contact us within 30 days. We will arrange and pay for the return, and once the item is back and inspected we will issue either a full refund or a replacement, including any original shipping costs.

4. Freight Deliveries — Inspect Before You Sign

Large equipment is delivered by appointment and you will be asked to sign for it. Note any visible damage or shortage on the driver's delivery receipt before you sign it, photograph the crate and the item, and contact us within 1 business day. Damage you only discover after uncrating must be reported within 5 business days of delivery, because freight carriers set their own concealed-damage claim deadlines. Please call us at +1-877-731-7972 before refusing a shipment — in most cases we can resolve it faster if you accept the delivery with the damage noted.

5. Changed Your Mind?

You can return the item within 30 days as long as it is unused, in its original packaging, and in resellable condition. Freight items must go back on their original pallet or in their original crate with the bracing reinstalled. Equipment that has been installed, plumbed, wired, or put into service cannot be returned. We refund the product cost minus the 25% restocking fee and the return shipping cost.

6. Refund Processing

Once we receive and approve your return, we will send a confirmation email and issue a refund to your original payment method within 7 business days. Please allow additional time for your bank or credit card company to process it. If it has been over 10 business days since your refund was approved and you still do not see it, contact us at support@supplyza.com and we will look into it immediately.

7. Restocking Fees

Change-of-mind returns are subject to a 25% restocking fee, deducted from your refund. There is no restocking fee (0%) for defective, damaged, or incorrect items, and we cover the return shipping on those.

Dukers DIM-700A air-cooled commercial ice machine on 550 lb storage bin Dukers DIM-700A ice machine storage bin with door open Dukers DIM-700A ice machine full-size cube ice detail
Dukers DIM-700A air-cooled commercial ice machine on 550 lb storage bin Dukers DIM-700A ice machine storage bin with door open Dukers DIM-700A ice machine full-size cube ice detail

Product Description

The Dukers DIM-700A is the largest machine in Dukers' ice line: an air-cooled head on a 550 lb storage bin, 30" wide and 71-1/5" tall, producing up to 785 lbs of full-size cube ice per day. It is specified for hotels, banquet operations, large restaurants and anywhere ice is drawn continuously across several service points.

Requires a 230V circuit — check this before ordering

Unlike the smaller DIM models, the DIM-700A runs on 230V/60Hz at 4.5 amps and 1000 watts, with a NEMA 6-20P plug. That is a different receptacle from the standard 115V outlets the DIM-150, DIM-300 and DIM-500A use, so confirm the circuit and receptacle exist at the install location before the machine arrives. Retrofitting a 230V drop after delivery is the single most common cause of a stalled ice machine installation.

Production and bin sizing

Output is 785 lbs per 24 hours at 70°F air and 50°F water, and 719 lbs at 90°F air and 70°F water — an unusually small drop-off between rated conditions, which means the machine holds its output better in a hot room than the smaller models do. The 550 lb bin stores about seventy percent of a day's production, deep enough to carry a banquet service that pulls faster than any compressor can freeze.

Air-cooled, and shipped in two pieces

The air-cooled condenser removes the need for a cooling water line and its drain, but the machine rejects heat into the room and needs clearance and ventilation around the intake. Head and bin arrive as separate cartons — head 32.68" x 27.95" x 31.5", bin 32.28" x 37.4" x 47.64" — and assemble on site, which keeps a 71-inch cabinet from having to clear a doorway in one piece. Net weight is 164.9 lbs.

Specifications

Model DIM-700A
Type Modular ice machine head with storage bin, air-cooled
Ice production 785 lbs / 24 hr at 70°F air, 50°F water; 719 lbs / 24 hr at 90°F air, 70°F water
Storage bin capacity 550 lbs
Ice shape Full-size cube, 7/8" x 7/8" x 7/8"
Exterior dimensions (W x D x H) 30" x 34.8" x 71.2"
Crate dimensions Head 32.68" x 27.95" x 31.5"; bin 32.28" x 37.4" x 47.64"
Net weight 164.9 lbs
Gross weight 176.4 lbs
Condenser Air-cooled
Electrical 230V / 60Hz / 4.5 amps / 1000 watts, NEMA 6-20P
Refrigerant R290
Certifications Ice Maker Sanitation Listed
Warranty 2-year parts and labor, 5-year compressor

Warranty

Dukers covers this ice machine with a 2-year parts and labor warranty and a 5-year compressor warranty from the date of purchase.

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