• Dukers DIM-300 undercounter commercial ice machine, front view
  • Dukers DIM-300 ice machine with bin door open showing ice storage
  • Dukers DIM-300 ice machine full-size cube ice detail
Dukers DIM-300 undercounter commercial ice machine, front view
Dukers DIM-300 ice machine with bin door open showing ice storage
Dukers DIM-300 ice machine full-size cube ice detail

Dukers

Dukers DIM-300 30 Inch Undercounter Ice Machine 312 lb Daily Production 88 lb Storage Bin

SKU DIM-300
$3,363.00
$3,363.00

Estimated shipping time

Orders are processed within 1–2 business days. After processing, orders typically arrive within 4–7 business days, for a total estimated delivery time of about 5–9 business days from the order date, depending on your location and carrier schedules.

Feel free to reach out to support@supplyza.com or 1-877-731-7972 with any questions about shipping timeline.

What is your Return Policy?

At Supplyza, we want every customer to shop with confidence. Here is exactly how returns work.

1. Return Window

You can request a return within 30 days of receiving your order. We are unable to accept returns after that time frame.

2. Who Arranges the Return, and Who Pays

  • We arrange every return. Contact us for a Return Merchandise Authorization and we will email you a prepaid parcel label, or — for large equipment that shipped by LTL freight — book the pickup and send you a Bill of Lading. Please do not book your own carrier or buy your own postage; we cannot reimburse shipping we did not book.
  • Damaged, defective, or the wrong item: we pay the return shipping in full, parcel or freight. No restocking fee.
  • Changed your mind: the actual return shipping cost is deducted from your refund, along with the 25% restocking fee. We quote that cost to you in writing when we issue your RMA, before anything is booked, and you can cancel the return at no cost up to that point.

3. Damaged or Defective Items

Received something broken or not working properly? Contact us within 30 days. We will arrange and pay for the return, and once the item is back and inspected we will issue either a full refund or a replacement, including any original shipping costs.

4. Freight Deliveries — Inspect Before You Sign

Large equipment is delivered by appointment and you will be asked to sign for it. Note any visible damage or shortage on the driver's delivery receipt before you sign it, photograph the crate and the item, and contact us within 1 business day. Damage you only discover after uncrating must be reported within 5 business days of delivery, because freight carriers set their own concealed-damage claim deadlines. Please call us at +1-877-731-7972 before refusing a shipment — in most cases we can resolve it faster if you accept the delivery with the damage noted.

5. Changed Your Mind?

You can return the item within 30 days as long as it is unused, in its original packaging, and in resellable condition. Freight items must go back on their original pallet or in their original crate with the bracing reinstalled. Equipment that has been installed, plumbed, wired, or put into service cannot be returned. We refund the product cost minus the 25% restocking fee and the return shipping cost.

6. Refund Processing

Once we receive and approve your return, we will send a confirmation email and issue a refund to your original payment method within 7 business days. Please allow additional time for your bank or credit card company to process it. If it has been over 10 business days since your refund was approved and you still do not see it, contact us at support@supplyza.com and we will look into it immediately.

7. Restocking Fees

Change-of-mind returns are subject to a 25% restocking fee, deducted from your refund. There is no restocking fee (0%) for defective, damaged, or incorrect items, and we cover the return shipping on those.

Dukers DIM-300 undercounter commercial ice machine, front view Dukers DIM-300 ice machine with bin door open showing ice storage Dukers DIM-300 ice machine full-size cube ice detail
Dukers DIM-300 undercounter commercial ice machine, front view Dukers DIM-300 ice machine with bin door open showing ice storage Dukers DIM-300 ice machine full-size cube ice detail

Product Description

The Dukers DIM-300 is a 30" wide self-contained ice machine that makes up to 312 lbs of full-size cube ice a day and stores 88 lbs in its own bin. It is the step up from a small undercounter unit — enough output for a mid-size restaurant, hotel beverage station or busy bar without moving to a separate head-and-bin installation.

Doubling output without doubling the footprint

Compared with the 22" DIM-150, the DIM-300 adds eight inches of width and roughly doubles daily production and bin capacity. That is the practical reason to size up: a bin that holds 88 lbs carries a service period on its own, so the machine is replenishing storage between rushes rather than being drained faster than it can freeze. Running an undersized machine at 100 percent duty is what shortens compressor life.

Rated at two ambient conditions

Output is 312 lbs per 24 hours at 70°F air and 50°F water, and 278 lbs at 90°F air and 70°F water. Plan against the 90/70 number if the machine lives in an unconditioned back-of-house space or next to cooking equipment, because an ice machine dumps its heat into the room and a hot room lengthens every harvest cycle. The gap between the two ratings — about 11 percent — is how much summer costs you.

Cube shape and electrical

Ice is a 7/8" full cube, the standard shape for bar and beverage service, which melts slower and dilutes less than nugget or flake. The machine draws 3.0 amps and 680 watts at 115V/60Hz on a NEMA 5-15P plug, and runs R290 hydrocarbon refrigerant — a natural refrigerant with a fraction of the global warming potential of the HFC blends it replaced.

Specifications

Model DIM-300
Type Undercounter ice machine with integral storage bin
Ice production 312 lbs / 24 hr at 70°F air, 50°F water; 278 lbs / 24 hr at 90°F air, 70°F water
Storage bin capacity 88 lbs
Ice shape Full-size cube, 7/8" x 7/8" x 7/8"
Exterior dimensions (W x D x H) 30" x 25-3/5" x 38-7/10"
Crate dimensions (W x D x H) 32.28" x 29.53" x 39.37"
Net weight 127.9 lbs
Gross weight 154.3 lbs
Electrical 115V / 60Hz / 3.0 amps / 680 watts, NEMA 5-15P
Refrigerant R290
Certifications Sanitation Listed
Warranty 2-year parts and labor, 5-year compressor

Warranty

Dukers covers this ice machine with a 2-year parts and labor warranty and a 5-year compressor warranty from the date of purchase.

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