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Cookshack

Cookshack CB024 24 Inch Pellet Fired Charbroiler 480 sq in Cast Iron Grates

SKU CB024

Regular price: $7,500.00

Regular price: $7,500.00

Free ShippingLower 48 states

Full WarrantyFactory-backed

30-Day ReturnsHassle-free

Call us for a quote or questions877-731-7972

Quantity

Estimated shipping time

Orders are processed within 1–2 business days. After processing, orders typically arrive within 4–7 business days, for a total estimated delivery time of about 5–9 business days from the order date, depending on your location and carrier schedules.

Feel free to reach out to support@supplyza.com or 1-877-731-7972 with any questions about shipping timeline.

What is your Return Policy?

At Supplyza, we want every customer to shop with confidence. Here is exactly how returns work.

1. Return Window

You can request a return within 30 days of receiving your order. We are unable to accept returns after that time frame.

2. Who Arranges the Return, and Who Pays

We arrange every return. Contact us for a Return Merchandise Authorization and we will email you a prepaid parcel label, or — for large equipment that shipped by LTL freight — book the pickup and send you a Bill of Lading. Please do not book your own carrier or buy your own postage; we cannot reimburse shipping we did not book.
Damaged, defective, or the wrong item: we pay the return shipping in full, parcel or freight. No restocking fee.
Changed your mind: the actual return shipping cost is deducted from your refund, along with the 25% restocking fee. We quote that cost to you in writing when we issue your RMA, before anything is booked, and you can cancel the return at no cost up to that point.

3. Damaged or Defective Items

Received something broken or not working properly? Contact us within 30 days. We will arrange and pay for the return, and once the item is back and inspected we will issue either a full refund or a replacement, including any original shipping costs.

4. Freight Deliveries — Inspect Before You Sign

Large equipment is delivered by appointment and you will be asked to sign for it. Note any visible damage or shortage on the driver's delivery receipt before you sign it, photograph the crate and the item, and contact us within 1 business day. Damage you only discover after uncrating must be reported within 5 business days of delivery, because freight carriers set their own concealed-damage claim deadlines. Please call us at +1-877-731-7972 before refusing a shipment — in most cases we can resolve it faster if you accept the delivery with the damage noted.

5. Changed Your Mind?

You can return the item within 30 days as long as it is unused, in its original packaging, and in resellable condition. Freight items must go back on their original pallet or in their original crate with the bracing reinstalled. Equipment that has been installed, plumbed, wired, or put into service cannot be returned. We refund the product cost minus the 25% restocking fee and the return shipping cost.

6. Refund Processing

Once we receive and approve your return, we will send a confirmation email and issue a refund to your original payment method within 7 business days. Please allow additional time for your bank or credit card company to process it. If it has been over 10 business days since your refund was approved and you still do not see it, contact us at support@supplyza.com and we will look into it immediately.

7. Restocking Fees

Change-of-mind returns are subject to a 25% restocking fee, deducted from your refund. There is no restocking fee (0%) for defective, damaged, or incorrect items, and we cover the return shipping on those.

Product Description

The Cookshack CB024 is a pellet fired charbroiler with 480 square inches of cast iron cooking surface across a 24 by 20 inch grate area, reaching 700 degrees on its high setting.

Cast Iron Grates an Inch and a Half Thick

The grates are heavy duty cast iron at 1.5 inches thick, and that mass is the point. A thick grate holds its temperature when cold product lands on it, which is what produces a defined sear mark rather than a grey band, and it recovers between pieces without the operator waiting on the fire. Cooking area is 480 square inches, rated at 16 twelve ounce ribeyes, 20 eight ounce filets or 20 four ounce hamburgers.

Three Settings Instead of a Fire to Manage

The CB024 runs at three fixed settings, 250 degrees low, 500 medium and 700 high, fed by 100 percent food grade wood pellets. A cook sets the level and the unit maintains it, so the wood flavor comes without the labor of tending coals or a stick fire through a service. Pellet consumption runs 2 pounds per hour on low, 4 on medium and 6 on high.

The Smallest Cabinet in the Charbroiler Range

At 24 inches the CB024 carries a 40 pound hopper against 60 pounds on the CB036 and 80 on the CB048, and its 490 pound shipping weight makes it the only model in the range a smaller kitchen is likely to site without structural thought. Grate depth is 20 inches on all three models, so moving up the line buys width rather than reach.

Specifications

Model	CB024
Type	Pellet Fired Charbroiler
Cooking Area	480 sq in (24 Inch x 20 Inch)
Grates	Heavy duty cast iron, 1.5 Inch thick
Capacity	16 ribeyes (12 oz), 20 filets (8 oz), or 20 hamburgers (4 oz)
Shipping Weight	490 lb
Temperature Settings	Low 250 F, Medium 500 F, High 700 F
Hopper Capacity	40 lb
Pellet Consumption	2 lb per hour low, 4 lb medium, 6 lb high
Fuel	100 percent food grade wood pellets
Insulation	850 F Spin-Glas
Construction	Double walled
Certifications	NSF and USDA approved, UL listed in the USA and Canada as commercial cooking equipment

Warranty

Cookshack equipment carries a two year limited warranty against defects in material and workmanship under normal use and when installed in accordance with factory recommendations. The warranty includes parts and labor for the first 90 days; the remainder of the two year term is parts only. Cookshack approval is required before any service work is performed.