Privacy Policy

Effective Date: March 15, 2026
Last Updated: March 26, 2026

 

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1. Introduction

Supplyza LLC ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from www.supplyza.com (the “Service”).

By using our website, you agree to the collection and use of information in accordance with this policy and our Terms of Service.

 

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2. Definitions

• Company: Supplyza LLC, registered in the United States (Florida)

• Website: www.supplyza.com

• Service: The website and services provided by Supplyza LLC

• Personal Data: Information that identifies or can identify an individual

• Device: Any internet-connected device (computer, phone, tablet)

• IP Address: A unique identifier assigned to devices connected to the internet

• Cookies: Small data files stored on your device

• Third-Party Services: External providers such as Shopify, Google Analytics, Facebook Pixel, and Klaviyo

• You: Any user of our website

 

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3. Information We Collect

We collect information when you:

• Visit our website

• Place an order

• Contact customer support

• Subscribe to emails or marketing

Personal Information Includes:

• Name

• Email address

• Phone number

• Shipping and billing address

• Payment information

• Browsing behavior and usage data

 

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4. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Provide customer support

• Improve website functionality and user experience

• Send order updates and service communications

• Send marketing emails (if you opt in)

• Prevent fraud and ensure security

 

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5. Information from Third Parties

We may receive information from third parties such as:

• Payment processors (Shopify Payments)

• Analytics providers (Google Analytics)

• Advertising platforms (Facebook Pixel)

• Email marketing platforms (Klaviyo)

This may include fraud detection data, analytics insights, and marketing engagement data.

 

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6. Sharing Your Information

We may share your information with:

Service Providers:

• Shopify (ecommerce platform)

• Payment processors

• Shipping carriers

• Marketing and analytics providers

Legal Compliance:

• When required by law

• To protect our rights or prevent fraud

Business Transfers:

• In the event of a merger, sale, or acquisition

We do not sell your personal information to third parties.

 

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7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Operate and secure our website

• Remember your preferences

• Analyze traffic and usage

• Deliver relevant advertising

For more details, please see our Cookie Policy.

 

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8. Data Security

We implement appropriate security measures:

• SSL encryption for secure data transmission

• Secure payment processing via Shopify Payments

• Restricted access to personal data

However, no method of transmission over the internet is completely secure.

 

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9. Data Retention

We retain your data as follows:

• Transaction records: Up to 7 years

• Marketing data: Up to 2 years

We retain information only as long as necessary for legal, business, and operational purposes.

 

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10. Your Rights

Depending on your location, you may have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion of your data

• Restrict or object to processing

• Request data portability

To exercise your rights, contact us at: support@supplyza.com

 

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11. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

 

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12. International Data Transfers

Your information may be processed and stored outside your state or country, including on servers operated by third-party providers.

 

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13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.

 

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14. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date.

Your continued use of the website indicates acceptance of these changes.

 

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15. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Supplyza LLC
10099 Nelle Ave. #307
Pensacola, FL 32507
United States

Email: support@supplyza.com
Phone: +1-877-731-7972

Customer Support Hours:
Monday – Friday
9:00 AM – 5:00 PM EST